Last updated: 2024-11-06
Crystal Clean (Castleford) Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website.
1. Information We Collect
We collect the following types of information from you when you use our website:
Contact Form Data
When you submit a message through our contact form, we collect the personal information you provide, which may include your name, email address, and any additional information you choose to include in your message.
Usage Data
We use Google Analytics to collect non-personally identifiable information about how visitors use our site. This includes information such as your IP address, browser type, pages visited, and the time and date of your visit.
2. How We Use Your Information
We use your information in the following ways:
- Contact Form Data: To respond to your inquiries and provide support.
- Usage Data: To analyse and improve our website’s performance and user experience.
3. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except for trusted third-party services used to operate and improve our website, including Google Analytics.
Google Analytics uses cookies to help us understand how visitors interact with our site. You can learn more about how Google uses your data in Google’s Privacy Policy.
4. Data Retention
- Contact Form Data: We retain contact form data for as long as necessary to fulfil the purposes we collected it for or as required by law.
- Usage Data: Google Analytics retains data according to Google’s policies.
5. Your Rights
As a user in the UK, you have the right to:
- Access any personal information we hold about you.
- Request correction of inaccurate personal information.
- Request deletion of your personal information under certain conditions.
Please contact us if you wish to exercise any of these rights.
6. Changes to Our Privacy Policy
We may update our Privacy Policy periodically. Changes will be posted on this page with an updated “Last updated” date.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Address:
Crystal Clean Ltd,
2a Acacia Drive,
Castleford, WF10 3PF
or email info@crystal-cleanltd.co.uk